Contact
We would love to hear from you. Whether you have a question about the platform, feedback on an exercise, or a suggestion for improvement — do not hesitate to reach out.
The quickest way to reach us is by email:
We aim to respond to all enquiries within two business days.
What You Can Contact Us About
- Technical issues — Something not working as expected? Let us know the page, your browser, and what happened so we can investigate.
- Content feedback — Found an error in an exercise or have a suggestion for a new topic? We appreciate every report.
- Account and billing — Questions about your account, premium subscription, or payments.
- Privacy and data — Requests related to your personal data under the GDPR (access, deletion, rectification). See also our Privacy Policy.
- General questions — Anything else related to the platform or the TELC B1 exam.
Postal Address
Aleksei Aduevskii
Riedbergallee 41
60438 Frankfurt am Main
Germany
Legal Information
For provider identification and other legally required information, please see our Legal Notice (Impressum).